Veterans for Veterans Media Group, LLC MEMBERSHIP TERMS AND CONDITIONS Veterans for Veterans Media Group, LLC (hereinafter referred to as "Veterans for Veterans Media Group, LLC") reserves the right to modify this agreement, including fees and membership terms, at its sole discretion. All modifications will be posted on Veterans for Veterans Media Group, LLC website and become effective immediately. It is the Client's responsibility to review these Terms regularly. Continued use of the services constitutes acceptance of any modifications. By utilizing Veterans for Veterans Media Group, LLC's services, you (hereinafter referred to as "Client") acknowledge and accept these Terms and Conditions, as well as all policies incorporated by reference. These Terms of Service ("Agreement") constitute a legally binding agreement between you ("Client") and Veterans for Veterans Media Group, LLC governing the use of Veterans for Veterans Media Group, LLC’s services. 1. Membership Cancellation Procedure The Client may cancel their membership at any time via their Client dashboard or by submitting a written request to support@vets4vetsconsulting.com. All cancellation requests must be in writing for verification purposes. Upon successful cancellation, the Client will receive an email confirmation of the cancellation within 48 hours. It is the Client’s responsibility to retain this confirmation for their records. Veterans for Veterans Media Group, LLC will not provide reminders or notifications regarding the usage of services. 2. Billing Cycle and Cancellation Timing Veterans for Veterans Media Group, LLC reserves the right to modify its fees at any time, and such changes will be posted on Veterans for Veterans Media Group, LLC’s website with at least 5 days' prior notice. These changes will apply to all future billing cycles for both new and existing Clients. Limited-time promotional offers will not affect ongoing memberships unless explicitly stated. Payments made to Veterans for Veterans Media Group, LLC are non-refundable, and Veterans for Veterans Media Group, LLC does not offer refunds or credits for partial membership periods or unused services, including pro-rated refunds for mid-cycle cancellations. In cases of billing errors or system malfunctions, exceptions may be made at Veterans for Veterans Media Group, LLC's sole discretion. By registering for a membership through Veterans for Veterans Media Group, LLC's website, the Client authorizes Veterans for Veterans Media Group, LLC to automatically charge the payment method provided (e.g., credit card) on a recurring basis according to the Client's selected billing frequency (e.g., monthly, quarterly, annually). This will continue until the membership is canceled. To avoid being charged for the next billing cycle, cancellations must be completed at least 24 hours prior to the billing date. If a cancellation request is submitted within 24 hours of the next billing cycle, the Client will be charged for the following period, after which no further charges will be made. In the event of non-payment of fees, the Client’s account will be suspended, and access to Veterans for Veterans Media Group, LLC's services will be terminated. The Client warrants that all provided payment information is accurate and agrees to promptly update their account in the event of any changes (e.g., billing address, expiration date of credit card). 3. Collectibility of Past Due Memberships and Cancellation Responsibility The Client acknowledges and agrees that membership fees remain due and collectible for any past due periods, even if the Client has not actively used Veterans for Veterans Media Group, LLC's services during such periods. Membership fees accrue based on the ongoing nature of the subscription, and Veterans for Veterans Media Group, LLC will continue to attempt to collect past due amounts until the outstanding balance is paid in full. It is the Client's sole responsibility to cancel their membership if they no longer wish to use or be charged for the services. Failure to cancel will result in the continued accrual of membership fees, and Veterans for Veterans Media Group, LLC reserves the right to pursue any unpaid fees through legal action or engage third-party collection agencies if necessary. The Client acknowledges that cancellation requests must be submitted in accordance with the "Membership Cancellation Procedure" outlined in these Terms and Conditions. Cancellation is not retroactive, and no refunds or credits will be issued for past billing cycles, regardless of service usage. 4. Unlimited Requests and Tier-Based Delivery Veterans for Veterans Media Group, LLC offers Clients the ability to submit an unlimited number of requests for editing services, subject to the membership tier chosen by the Client. The speed at which requests are fulfilled is determined by the Client's membership tier. While Veterans for Veterans Media Group, LLC endeavors to complete most projects within a turnaround time of 1 to 4 business days, the Client acknowledges that more complex or high-volume projects may require additional time for completion. Delivery timelines may extend beyond 4 business days depending on factors such as project complexity, current workload, and the specific nature of the request. Veterans for Veterans Media Group, LLC is not designed for urgent or time-sensitive projects. The Client agrees that any expectations for expedited delivery outside the terms of their membership tier constitute misuse of the services. In the event of misuse, including but not limited to the demand for unrealistic delivery timelines, Veterans for Veterans Media Group, LLC reserves the right to suspend or terminate the Client's membership without notice or refund. 5. No Refunds and Service Quality Acknowledgment Veterans for Veterans Media Group, LLC provides access to professional editing services. Membership fees paid to Veterans for Veterans Media Group, LLC are for access to these services, and refunds or credits will not be issued for unused services or subjective dissatisfaction with the quality of creative work. Veterans for Veterans Media Group, LLC strives to deliver high-quality editing services; however, the Client acknowledges that opinions on the quality of creative work may vary. As such, refunds or credits will not be provided based on subjective opinions regarding the creative output delivered. Once a billing cycle has begun, the Client is responsible for the full payment of that period, and no refunds will be issued for partially used membership periods or for months in which the service was not utilized. 6. Chargebacks and Dispute Resolution In the event of a chargeback, Veterans for Veterans Media Group, LLC will provide documentation demonstrating the Client’s acceptance of these Terms and Conditions, usage history (if applicable), and any confirmation of cancellation (if applicable). Clients agree that any chargeback initiated in violation of these Terms constitutes a breach of this agreement. Veterans for Veterans Media Group, LLC reserves the right to suspend the Client’s access to services and to pursue legal action or engage collection agencies to recover any outstanding balances, including applicable collection costs and fees. Continued access to services will not be restored until the chargeback is resolved and any outstanding balances are fully paid. Veterans for Veterans Media Group, LLC encourages Clients to first communicate any disputes or concerns directly with our customer service team prior to initiating a chargeback. This allows us to resolve the matter amicably and efficiently, avoiding the need for third-party intervention. 7. No Poaching Clause The Client agrees not to hire, solicit, or otherwise engage with Veterans for Veterans Media Group, LLC's videographers, editors, contractors, or employees for personal or commercial projects outside of Veterans for Veterans Media Group, LLC’s platform during the Client’s membership and for a period of 24 months following the termination of the Client’s membership. Violation of this provision will result in liquidated damages of up to $30,000 United States dollars, which may include but are not limited to costs related to hiring, training, and the protection of confidential company information. 8. Scope of Services Veterans for Veterans Media Group, LLC provides editing services based on the specific membership tier selected by the Client. These services may include video editing, photography editing, and graphic design. Veterans for Veterans Media Group, LLC does not acquire, record, or create original content such as footage or photographs. Additionally, Veterans for Veterans Media Group, LLC does not offer content strategy, marketing, or social media management services under any membership tier. The Client is responsible for providing all necessary raw materials (e.g., footage, images, etc.) for editing and design purposes. The quality and success of the final deliverables depend solely on the quality and detail of the materials and instructions provided by the Client. 9. Right to Refuse Service Veterans for Veterans Media Group, LLC reserves the right to refuse service to any Client at its sole discretion, without notice and without liability, for any reason, including but not limited to violations of these Terms and Conditions, inappropriate or abusive behavior, misuse of services, or any conduct that Veterans for Veterans Media Group, LLC deems harmful to its business interests or reputation. In the event of such refusal, Veterans for Veterans Media Group, LLC may, at its discretion, issue a prorated refund for any unused portion of the Client's membership or services. However, no refund will be provided if the refusal of service results from the Client’s breach of these Terms and Conditions or any other misuse of Veterans for Veterans Media Group, LLC’s services. 10. Limitations of Liability To the maximum extent permitted by law, Veterans for Veterans Media Group, LLC, its officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, data, or use, even if advised of the possibility of such damages, arising out of or related to: The use of or inability to use Veterans for Veterans Media Group, LLC’s services; Any delay or failure in performance by Veterans for Veterans Media Group, LLC, whether due to factors within or outside its control; Errors, inaccuracies, or omissions in the services or deliverables provided; Unauthorized access to or alteration of Client’s transmissions or data. Veterans for Veterans Media Group, LLC's total liability to the Client for any claims arising under or related to this agreement shall in no event exceed the total amount paid by the Client to Veterans for Veterans Media Group, LLC during the three (3) months preceding the event giving rise to the claim. This limitation applies to all claims, including but not limited to claims for breach of contract, breach of warranty, negligence, strict liability, or any other legal or equitable theory. The Client acknowledges and agrees that the limitations of liability outlined in this section are essential to Veterans for Veterans Media Group, LLC's ability to offer its services at the stated prices. 11. IIndemnification The Client agrees to indemnify, defend, and hold harmless Veterans for Veterans Media Group, LLC, its officers, employees, contractors, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to: The Client’s use of the services provided by Veterans for Veterans Media Group, LLC; Any breach of these Terms by the Client; Any violation of applicable law by the Client; Any claim that content submitted by the Client infringes upon the intellectual property rights of any third party. 13. Governing Law This agreement and any disputes arising out of or relating to Veterans for Veterans Media Group, LLC’s services, website, or these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles. The Client agrees that any legal action or proceeding arising under this agreement shall be brought exclusively in the state or federal courts located in Los Angeles County, Nevada, and the Client expressly consents to the jurisdiction of such courts. 14. Contact Information For any questions or concerns about these Terms and Conditions, including cancellation policies, please contact Veterans for Veterans Media Group, LLC support team at support@vets4vetsconsulting.com.